Matthew's Blog

Last updated on on Matthew's Blog

Request Tracker: Automatically Set Ticket Owner to Specific User

Request Tracker is an insanely powerful ticketing system. I started using RT about 6 months ago, and I’ve been absolutely enjoying every hour of it. About 2 months ago, I used a guide on the RT Wiki titled AutoSetOwner to automatically set every new ticket’s owner to myself, on my personal hosted instance of RT. It works great!

Remove and Prevent Access to Shut Down Commands Except on my VMs

I would do anything in my power to prevent the accidental shutdown of a critical server. Unfortunately, Windows makes it really easy to accidentally shut down a computer.

Pleroma: admin-fe

I recently switched from Mastodon to Pleroma, for no real reason in specific other than: Pleroma is far less resource intensive. Setting up Pleroma was a breeze compared to setting up Mastodon–I remember having a great deal of trouble. I enjoy the simpler interface as well. While Pleroma doesn’t have all of the flashy features mastodon does, I don’t need or use them anyway.

Blog Updates

The blog got some visual updates! Most of the content is now a single column, with any meta information, like my bio and external links, are under the content.

Update: July 2019

While we’re a couple of days into August already, a July status update is better late than never! Most of my July has been spent getting myself organized at my day job and assessing my workload after my coworker, whom previously shared my workload, left the company, leaving me as the sole Systems Engineer/IT “Help Desk”/Web Developer at my company. I wear a lot of hats, but so far the workload has been quite manageable.

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Matthew
                    Jorgensen - author avatar

Hi there!

I'm a systems administrator & engineer, front-end and back-end developer, and an IT guru in St. Paul, MN. It’s nice to meet you.